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HotelTravel.com Launches Multilingual Social Media
Now the customers of HotelTravel.com can send messages via the company's page on Facebook in any language, supported by HotelTravel.com website, and receive an immediate response in their native language.
PHUKET, 31 July 2012 - HotelTravel.com is now live on Facebook, Twitter and Google+ in both Japanese and Russian with other languages coming soon.
Japanese and Russian language customers can now share content and travel information on a real time basis via all of HotelTravel.com social media platforms in their native languages.
According to HotelTravel.com Chief Information Officer Olivier Dombey, the company is extending its brand reach to millions of people through multi-lingual on Facebook, Twitter and Google+ that will include unique promotions and contests in each language and social media platform.
"This move is based on customer feedback. They clearly prefer to communicate in their native tongue even if English is the first language of most social media websites.
"Right now customers can send messages via Facebook page in any of HotelTravel.com's 10 supported languages and they will receive an immediate response in their native tongue," he added.
Facebook posts in languages other than English will be set to the specific language of each user’s account. This way the HotelTravel.com timeline will not get flooded with multiple posts in languages users do not understand.
Now some of HotelTravel.com's unique content, in the form of insightful travel guides, photos, travel tips, promotions or special hotel offers will be posted in multiple languages on social media.
About HotelTravel.com
HotelTravel.com offers the best value of hotels accommodation on the internet. The key message of the brand - Real People | Real Tools | Real Choice - these are key words that perfectly reflect the policy of the company, which is focusing primarily on the needs of its customers. HotelTravel.com is a part of the world community of online booking since 1999. Constantly expanding the range of potential users, now the site of the company offers its services in 10 languages: English, Chinese, Japanese, French, German, Spanish, Italian, Korean, Russian and Thai. Call center and customer service is available 24 hours a day, 7 days a week. Professional staff of the center speaks in 10 languages, and is always ready to help customers with their reservations.
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